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  1. Previnex
  2. Loyalty Rewards FAQs

Loyalty Rewards FAQs

Loyalty Rewards

  • Does the Loyalty Rewards program work on individual one-time checkout orders?
  • When can I receive my incentive?
  • Do Rewards discounts stack with other discounts?

Credits — How They Work

  • Where can I see my credit balance?
  • Where can I see credits applied to my past orders?
  • What happens if my credit balance is more than my order total?
  • Can I use credits on one-time purchases?
  • Can credits be converted to cash?
  • Can I earn credits on orders I already paid partially with credits?

Credit Expiration

  • Do credits expire?
  • What happens to the credits if I cancel my subscription

Notifications

  • How will I be notified when I receive credits?
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