How can I track my order?

Your tracking details are included in your shipping confirmation email. If you did not receive the email, please check your spam folder.

If your tracking status shows your package was delivered but you haven't received it, it is either about to be delivered, or it is already in the building or with a neighbor. If you are unable to locate your package, contact us at customercare@previnex.com or give us a call at (+1) 888-958-0397, and we’ll be happy to help.